What method of payment do you accept?
We accept a number of major credit cards including Visa, Mastercard, Amex, Discover, JCB & Diners Club.
How long will my order take to arrive?
Most orders arrive within 7-20 Business Days*, however, for specific timelines by country please refer to the below:
7-20 business days: United States, New Zealand, Great Britain, France
7-25 business days: Canada, Australia, Ireland, Spain, Germany, Netherlands, Sweden, Denmark, Austria, Finland
20-45 business day: Mexico, Cyprus & Malta
*Shipping timelines are inclusive of processing. Once your order has shipped you will be notified by email and provided with tracking information
Will I receive tracking information for my order?
Once your order has shipped you will be notified by email and provided with tracking information. Note this can take anywhere from 5-10 business days post order.
Why are there no updates on my orders tracking?
The time between the initial package scan and its arrival in the country of delivery, is the lengthiest amount of time. Once it arrives in the country of delivery an estimated delivery date generally updates within a few business days.
Why is my order cost different than my bank charge?
As our prices are listed in USD (as indicated at checkout) you may notice a different charge on your bank statement than on your orders receipt, this is due to the conversion rate processed by your bank.